I just got my HP laptop back from the HP support there was a hardware issue. One of the first things I tried to do was reinstall chrome as it is necessary for college work. However, when I launch chrome it flashes a small black window and closes immediately. I have seen a solution that is deleting the google folder in appdata, but that folder does not exist in my appdata at all.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. WilliamDz Independent Advisor. Howdy, Nathan.
Often the case when Chrome crashes on launch is to go into that folder and delete all files and folders within it with care to backup the bookmark file. This is often the result of extensions.
However, in your case, since you just installed Chrome but it is failing to launch, the user data folder has not had a chance to build, which explains why it is likely non-existent. Look for any error that correspond to the time that the application crashed. Restart Chrome. Check the Chrome task manager. Chrome's built-in task manager gives you information about all processing running within Google Chrome, including individual tabs and extensions. If any one tab or extension is consuming too many resources, you can end the process.
Here's how: Click the three-dot menu at the top-right corner of Chrome. Select the More Tools menu. Click Task manager. Click the Memory footprint column at the top of the task manager to show the most memory-consuming processes at the top of the list. The "Browser" option will usually be taking up the most resources.
If there's a tab or extension that has a much higher number than the rest, you can click it once and click End process to kill it. This should free up some memory. If something seems much higher than the other options, select it and click End process. Close the task manager and refresh the page. Remove unneeded extensions. If you found an extension taking up a lot of RAM or CPU power in the last step, or you've simply noticed that Chrome slows down or crashes when you use an extension, remove it.
Select the More tools menu. Click Extensions. To delete an extension you don't use, click Remove on the extension, and click Remove again to confirm. If there's an extension you're not sure you want to remove just yet, you can click its corresponding switch to temporarily deactivate it.
If deactivating an extension prevents Chrome from crashing again, consider finding an alternative extension. If Chrome is crashing because there's a corrupt file in your browsing data, this should clear up the problem: Click the three-dot menu at the top-right and select History. Select All time from the drop-down menu.
Select all three options on the "Basic" tab. Click Clear data and wait for the data to be deleted. Then try using Chrome again. Check for malware in Chrome Windows only.
Chrome has a built-in tool that will check your computer for malware. Here's how to use the tool: Click the three-dot menu at the top-right and select Settings. Click Advanced at the bottom. Click Clean up computer under "Reset and clean up. If malware is found, click Remove when prompted to remove it. If there's a problem with how your PC or Mac's hardware works with Chrome, it may crash the browser.
Make the following change to rule this out: Click the three-dot menu at the top-right and select Settings. Click the switch next to "Use hardware acceleration when available" to turn it off. It's near the bottom of the page. If Chrome is still crashing, now would be a great time to save all of your open work and restart your computer. When it comes back up, restart Chrome and try using it again. If you're still running into trouble, continue to the next method. If you're still experiencing crashes, you can reset your Chrome settings.
This change your preferences back to the default options, disable all extensions, and clear your cache and cookies. You can follow the operation below to disable all Chrome browser extensions to see if it can fix this issue. If you are unable to uninstall Google Chrome from Windows 10, it may be also due to malware or virus infection. You can use Windows Defender or any third-party antivirus software to run a virus scan.
And then try the following two ways to uninstall Chrome in Windows
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